Activate your International Roaming:
Customers simply need to call the Jazz Helpline at 111 and have their IR activated*.
*Conditions apply. Please refer to FAQs for details.
Check the International Roaming Tariffs at your destination:
Click here to download postpaid IR tariff
Jazz enables you to use GPRS/BlackBerry devices when roaming internationally. The service works only when you have a local subscription which is active. Any GPRS/Blackberry use on roaming is charged according to international roaming tariffs.
Validity period for all active GPRS/BlackBerry subscriptions will not change while you are on roaming. For example, your GPRS/Blackberry services were to expire on 7th Jan 201X. So, regardless of whether you are on roaming or not on that date, the services will expire.
Receiving and sending emails, BlackBerry Chats/Messaging, software updates while you on roaming, are part of roaming data usage and therefore, are charged according to roaming data charges.
Certain networks charge for PDP (Packet Data Protocol) context, which is necessary for getting connected to the GPRS network and works as an authorization platform. This appears in the bill as charges against 0 Kb usages, which are also billable.
You are therefore requested to disable data on roaming access on their handsets. Please call our customer care or visit the nearest Jazz Customer Care Centre for assistance on how to disable data on roaming
You will be liable for any GPRS/BlackBerry data charges while on roaming.