Mobilink’s 32 Franchisees, 5 Customer Care Centers in Karachi have been enabled to sell SIMs through Biometric verification
ISLAMABAD, 29 November 2013:Mobilink has taken a lead from other operators to comply with the guidelines of the PTA to implement the largest footprint of biometric verification system for sale of SIMS. 32 Mobilink franchises and 5 Customer Care Centers in Karachi region have been equipped with state-of-the-art hardware and software to support the biometric verification process. The 789 verification system will continue in parallel with the biometric verification to ensure maximum security.
Mobilink has completed a test run of the biometric system on all 37 point-of-sales machines at its Franchisees and Customer Care Divisions to ensure uninterrupted verification process and the security system. Mobilink has also completed the training of more than 150 personnel of the Franchisees, Sales and Customer Care staff and Customer Care Representatives to best serve its customers.
Farrukh Umair, Head of Sales Mobilink expressed his satisfaction on the successful completion of the first phase of the project saying, ‘Mobilink has always been the first to comply with all the directives from the regulator. We have yet again taken a lead in implementing the largest biometric SIM verification system and hope that it goes a long way in ensuring the safety and security of the people of Pakistan.’
Earlier, PTA has directed all operators to implement the biometric verification system for sale of SIMs latest by November 30, 2013.
Mobilink is Pakistan’s leading provider of voice and data services. With over 37 million subscribers, Mobilink maintains market leadership with coverage in over 20,000 cities, towns and villages across Pakistan. Mobilink continues to innovate through cutting-edge, state of the art technology, a portfolio of Mobile Financial Services, strongest brands, the largest portfolio of value added services, as well as the country’s largest network with over 9,000 cell sites. The company also has the largest distribution and call center network that enables it to offer wider accessibility and quality customer services across Pakistan.