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Prepaid Value Added Services

Block Service

Block Service

Jazz Promotional Messages Block Service allows Jazz customers to block or unblock unwanted promotional calls and messages. However, the customers will continue to receive messages from packages and services they have already subscribed to.

Offer Details
SubscriptionSend BLOCK to 3627
Un-subscription Send UNBLOCK to 3627
ChargesNo Subscription Charges

*All requests sent to 3627 will be processed within 72 hours.

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  • This service will block promotional messages and calls originating from Jazz only
  • Service related messages as a result of subscribed services / offers will not be blocked
  • Promotional messages from entities other than Jazz cannot not be blocked through this service
  • Service menu can be accessed by sending “menu” to 3627. The acceptable keywords for this service are as follows:
Request Keywords
Block Promotional Messages On Reg Block Sub
DNCR Menu Menu
Unblock promotional messages Off Unreg Unblock Unsub

How do I block promotional messages?

The user can either send the request BLOCK to 3627, or use the MENU option and follow the instructions.

How do I unblock promotional messages?

The user can either send the request UNBLOCK to 3627, or use the MENU option and follow the instructions.

What kind of messages can I block?

The user can only block promotional messages of services not subscribed to. In case of subscribed services, only promotional messages will be blocked, not the messages that the service provides on a regular basis as part of the package.

How long will it take to block the messages?

The blocking or unblocking of promotional messages will take 72 hours from the time the request is received.

  • Withholding tax of 12.5% applies on recharge/bill
  • Service charges of 5% and operational fee of 5% apply on recharge and 19.5% FED applies on usage in Punjab, Sindh, Baluchistan and KPK
  • Service charges of 5.11% and operational fee of 5.11% apply on recharge and 17% FED applies on usage in Federal Territory, FATA, AJK and Gilgit Baltistan
  • 2.14% higher prices will be charged in Federal Territory, FATA, , AJK and Gilgit Baltistan
  • Unwanted and unethical (unreasonable) messages can be reported by texting SENDER’s NUMBER (SPACE) message to 9000 –PTA