To convert your package using USSD String, dial the following:
Switch Your Package Tariffs
Example: To change package to Jazz Easy, you would need to dial *305#. Confirmation of package conversion will be received in response to the USSD string.
To convert your package through IVR:
- Call 123 from your Jazz connection
- Press 3 for package settings.
- Press “the number” for package selection
Example: To change package to Jazz Budget from Jazz Easy, you would need to dial 1 after hearing the options on IVR.
- Press 1 to confirm your selection.
- Your package will change and applicable fee will be deducted from your account.
You can convert back to your previous package through a similar process:
- The first conversion through IVR & USSD would be FREE
- Subsequent conversions through IVR and USSD would be charged at Rs. 17.93 (tax included)
- Same charges will be applied for conversion through call center or customer representative