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Prepaid Value Added Services

Double Up Number

DoubleUP Number

DoubleUP Number service allows a subscriber to have a virtual number in addition to the primary number on the same SIM. This service is for prepaid subscribers only.

Offer Details
SubscriptionDial 4030 and press ’1′
Un-subscription Dial 4030 and press ’0′
ChargesSubscription: Rs. 1.44/ Day (Incl.Tax)

SMS Charges to 4030: Rs. 0.60 per SMS
IVR Charges to 4030: Rs. 0.60 per min
Prefix SMS Charges: Free
Prefix Call Charges from your Double Number: Rs. 0.72 per 30 seconds

*Tax inclusive

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Features:

Subscriber can upgrade their DoubleUP Number to use advance features.

BUNDLE FEATURE Charges SMS Command
Basic Bundle Call Back Reminder Rs. 10/month Type “Basic On” and send it

to 4030

Meeting Point (Conference Call)
SMS into Web
SMS Signatures

Note: All the bundles can subscribe at the same time and the user can also select a single bundle too.

Subscriber can also upgrade these bundles via IVR. Dial on 4030 and Select Upgrade DoubleUP Number from Main Menu.

1. Basic Bundle

1.1 Call Back Reminder

Subscribers can set call back reminders for important calls when they are busy. If a Subscriber was not able to attend the last two calls, in the last 10 minutes, from a particular recipient an SMS will be sent to subscriber to set a Call back reminder.

1.2 Meeting Room

Subscribers can schedule and invite the attendees to a meeting via Meeting Room by sending them a unique PIN. Each meeting will be identified with a unique pin and can be sent to all the attendees.

Via IVR

Call on 4030 & Select “Meeting Point” to generate a PIN.

Via SMS
Type “MEETING” and send it to 4030

Via WEB
Meeting can be scheduled via “Conference Call” from the DoubleUP Number Website.

1.3 SMS into Web

All SMS received on DoubleUP Number will be automatically archived into the Subscriber’s web.

1.4 SMS Signature

Subscriber can set their SMS Signature. These signatures will be automatically appended at the end of each SMS.

Via SMS
Type “SIG” and send it to 4030. E.g Sig Ahmer Masood Qazi
Via WEB

Signature can be set in “Account Setting” from the DoubleUP Number Website.

Using your new DoubleUp Number

You can start using your DoubleUp Number immediately, given that you have sufficient balance to cover call charges. Your DoubleUp Number uses the available balance as your regular number so there is no need for any special recharge vouchers. The entire billing is conveniently consolidated against your primary Jazz number.

Making & receiving calls / SMS

To make a call or send an SMS from your Jazz DoubleUp Number, simply add 88 before the number you are calling or messaging.

For example, if you want to call/ send SMS to 030XXXXXXXX, you need to dial 88030XXXXXXXX.

The called party will see your DoubleUp Number on the CLI without the 88 i.e. 030XXXXXXXX. Moreover, PTCL numbers can also receive and make calls to DoubleUp Numbers.

People who want to call or message you can easily do so by dialing your DoubleUp Number just as they would dial any regular Jazz number. There is no need for them to add the 88 prefix because when you receive a call or SMS on your DoubleUp Number the CLI displayed on your phone will have the 88 prefix before the calling party’s number. This helps you identify the call on your DoubleUp Number.

Scheduling your DoubleUp Number

At times when you do not want to receive calls on your DoubleUp Number, you can log-off from the service via IVR or SMS.

Dial 4030 from your phone and select 1 to log-off or 1 to log-on (in case your DoubleUp Number is logged-off). You can log-off or log-on via SMS to 4030 and manage your active / non-active states

We also provide the facility to schedule log-off and log-on, in which case the service will automatically become inactive for the times specified by you.

With this control over the service’s active / non-active state, you can easily keep your regular Jazz number on and not worry about receiving calls on your DoubleUp Number when you do not want to.

Blocking unwanted callers on your DoubleUp Number

This is a subscription based feature for Jazz DoubleUp Number that allows you to control which numbers can call on your DoubleUp Number.

To subscribe to this useful feature dial 5929 or SMS ‘sub’ to 5929.

Once you are subscribed to this feature you can easily dial 5929, select 1 to add the numbers you want to block. There is no limit on blocking the unwanted numbers.

To unblock any number simply select 2 after dialing 5929 and specify the number to be un-blocked when prompted.

You can also use SMS to block / un-block numbers by using the ‘Block’ & ‘Unblock’ command and send it to 5929.

Numbers on the block list cannot call on your Jazz DoubleUp Number until you unblock them. Blocked Number/ callers will not be aware that you have blocked them, however, they will get a notification that the number is switched off.

How can I subscribe to the Jazz DoubleUp Number?

You can easily subscribe for this service via IVR or SMS as follows:

IVR:
Dial 4030 from your Jazz Number and press 1 to confirm the subscription

SMS: Type ‘sub’ and send it to 4030.
In both cases when the subscription is complete, an SMS will be sent to you containing your Jazz DoubleUp Number.

Do I need a special SIM or phone to subscribe to this service?

No. You do not need any special SIM or phone to subscribe to the DoubleUp Number Service. This service can work on any standard mobile or smart phone.

What is the Jazz DoubleUp Number service?

The Jazz DoubleUp Number is an additional Jazz Number on your existing Jazz SIM.

Do I have a choice in selecting my DoubleUp Number?

Currently, we do not have the option of number selection in DoubleUp Numbers.

How many DoubleUp Numbers can I subscribe to at a time?

You can subscribe to one DoubleUp Number only, against your regular Jazz number.

Who can subscribe to the Jazz DoubleUp Number service?

All Jazz Prepaid customers can subscribe for the Jazz DoubleUp Number service.
(Note: Jazz DoubleUp Number Service is not available for Postpaid Customers)

How can I make a call from my Jazz DoubleUp Number?

To make a call from your Jazz DoubleUp Number, simply add 88 before the number you are calling.

For example if you want to call 030XXXXXXXX, you need to dial 88030XXXXXXXX. The called party will see your DoubleUp Number on the CLI, which will look like a regular Jazz number e.g. 030XXXXXXXX.

Can I call any number from my Jazz DoubleUp Number or am I restricted to calling Jazz numbers only?

As long as you have sufficient balance, you can call any local number within Pakistan from your Jazz DoubleUp Number. Just add 88 before the desired number. For call charges refer to the charges section.
However, the International outgoing calling facility is not offered on your DoubleUp Number.

How will someone call me on my DoubleUp Number?

Anyone calling you on your DoubleUp Number, can simply dial your DoubleUp Number just like they would any other Jazz number without adding the prefix.

How will I know that an incoming call is on my DoubleUp Number?

When you receive a call on your Jazz DoubleUp Number, the prefix: 88 is added before the caller’s number on the CLI. For example if you receive a call from 030XXXXXXXX on your DoubleUp Number, then the CLI will show 88030XXXXXXXX.

How can I send an SMS using my Jazz DoubleUp Number?

To send an SMS from your Jazz DoubleUp Number, simply add 88 before the desired number. For example if you want to send an SMS to 030XXXXXXXX then add 88 before the number i.e. 88030XXXXXXXX & the recipient of the SMS will receive your DoubleUp Number as CLI.

How will I know that I have received an SMS on my DoubleUp Number?

When you receive an SMS on your Jazz DoubleUp Number, 88 is added before the sender’s number. For example if you receive an SMS from 030XXXXXXXX then it will show as: 88030XXXXXXXX.

Do I need additional balance for my Jazz DoubleUp Number?

No, your existing Jazz numbers’ balance will be used for Jazz DoubleUp Numbers’ calls and SMS.

Can I make calls on PTCL numbers using my DoubleUp Number?

Yes. You can make calls on PTCL numbers using your DoubleUp Number.

Can I receive calls on my DoubleUp Number from a PTCL number?

Yes. You can receive calls on your DoubleUp Number from a PTCL number.

Can I call on numbers that are on International Roaming from my DoubleUp Number?

Yes, DoubleUp Number calls can be connected to the roaming numbers.

What Value added features do I get with Jazz DoubleUp Number?

With the Jazz DoubleUp Number you can:

  • Log-off your DoubleUp Number
  • Set Scheduled Log-off on your DoubleUp Number
  • Utilize the Jazz DoubleUp Number Block Service

What is the Jazz DoubleUp Number service?

The Jazz DoubleUp Number is an additional Jazz Number on your existing Jazz SIM.

What are the SMS commands for Jazz DoubleUp Number?

The feature wise commands of Jazz DoubleUp Number are as under:

Feature Command Short Code
To subscribe to DoubleUp Number Sub 4030
To log-off your DoubleUp Number Logoff 4030
To log-in your DoubleUp Number Login 4030
To un-subscribe from DoubleUp Number Unsub 4030
To subscribe to Block Number Service Sub 5929
To block any number Block 03XXXXXXXXX 5929
To unblock any number Unblock 03XXXXXXXXX 5929
To un-subscribe Block Service Unsub 5929

Service Rules:

International calls and SMS are not allowed from the Jazz DoubleUp Number service, however, prefix charges (dialing 88) will be automatically deducted incase a user attempts to send SMS or make a call to an international number

  • Service is only available for prepaid customers
  • If a user unsubscribes to the DoubleUp Number service, their allocated DoubleUp will not be allotted to any other subscriber in the next 180 days. However, if the same user re-subscribes within 180 days, they will be given the same DoubleUp Number
  • Only one DoubleUp Number will be allotted against a regular number
  • If a primary number of a DoubleUp Number subscriber is busy and a call is made to the subscriber’s DoubleUp Number, he/she will be shown the incoming call with a ’088′ prefix. The call can be attended, swapped, put on waiting just like any other regular call. If not attended, it will show as a missed call in the log directory
  • Jazz Load, Jazz Share and Jazz Advance features are not be available on DoubleUp Number
  • SMS and voice bundles cannot be purchased on the DoubleUp Number
  • Billing for DoubleUp Number will be done against the primary number
  • Since DoubleUp Number is allocated against a primary number, customer’s record will be visible in the Customer Care System
  • Regular VAS cannot be availed through the DoubleUp Number
  • DoubleUp Number will be assigned automatically to a primary number and the subscriber will have no control on choosing the number.

Will a blocked caller know that I have blocked him/her?

No. When someone on your block list calls you, they will only hear a ‘user busy’ announcement.

How can I Unblock any caller?

Dial 5929, when prompted, press 2 to select ‘Un Block Number’ and enter the complete number (using your keypad). You do not need to add 88 before the number.
To unblock a number via SMS, write Unblock 030XXXXXXXX and send it to 5929. Once the number is successfully unblocked, you will be able to receive calls and SMSs from the unblocked number on your DoubleUp Number.

How can I block any unwanted number?

Dial 5929, when prompted, press 1 to select the ‘Block Number’ option and enter the complete number (using your keypad). You do not need to add the 88 prefix before the number.

To block an unwanted number via SMS write Block 030XXXXXXXX and send it to 5929. Once the number is successfully blocked you will not receive calls and SMSs from the blocked number on your DoubleUp Number.

How can I subscribe to the DoubleUp Number Block Service?

Dial 5929 to subscribe to the DoubleUp Number Block service or SMS ‘sub’ and send it to 5929

How can I set a scheduled log-off for my DoubleUp Number?

Dial 4030 from your mobile, when prompted, select 2 for a schedule log-off. After selecting schedule log off, enter your log-off start time and press #; then enter the end time and save the schedule. Your Jazz DoubleUp Number will remain logged off during the scheduled timings.

What is a scheduled log-off?

With the scheduled log-off, your Jazz DoubleUp Number will automatically log-off during pre-defined timings. For example if you don’t want to receive calls between 05:00PM and 09:00PM, then you can set the log-off time between 05:00PM & 09:00PM. At 09:00PM your Jazz DoubleUp Number will automatically log back on.

What is a permanent log-off and how does it work?

To avoid all incoming calls and SMS on your DoubleUp Number you can log off your DoubleUp Number at any time. With logging off, you will not receive any Calls or SMSs on your Jazz DoubleUp Number. Moreover, you don’t need to switch off your mobile phone or your primary number.

  • PREPAID – For AJK / FATA / Gilgit Baltistan / Islamabad / Balouchistan/ regions, please visit here for Prepaid Tariff details of this offer/ package.
  • All Recharges (Prepaid / Postpaid) – 14% withholding tax applies on all types of recharges.
  • For Sindh region, Sales Tax rate is 19%.