To convert your package using USSD String, dial the following:

Switch Your Package Tariffs

Example: To change package to Jazz Easy, you would need to dial *305#. Confirmation of package conversion will be received in response to the USSD string.

To convert your package through IVR:

1. Call 123 from your Jazz connection
2. Press 3 for package settings.
3. Press “the number”  for package selection

Example: To change package to Jazz Budget from Jazz Easy, you would need to dial 1 after hearing the options on IVR.

4. Press 1 to confirm your selection.
5. Your package will change and applicable fee will be deducted from your account.

You can convert back to your previous package through a similar process:

1. The first conversion through IVR & USSD would be FREE
2. Subsequent conversions through IVR and USSD would be charged at Rs. 17.93 (tax included)
3. Same charges will be applied for conversion through call center or customer representative