The Zero Balance Call service allows prepaid customers to generate calls and send SMS to B-party, when they have zero balance.
Jazz now offers its customers an enhanced feature of reserve call. The Subscribers of Zero Balance Call service, will be able to purchase reserve calls and make calls even when they are out of balance.
2 calls of 60 seconds each
Calls would be applicable on off-net (Excluding landline) and on-net numbers.
Generating Missed Calls and SMS:
In order to send missed call or SMS to B-Party, you need to dial *600# from your prepaid SIM. Following are the options available on the menu:
A-You need to dial *600# and can subscribe to Zero Balance Call service, once subscribed you can dial *600# again to generate missed call and SMS.
A-Bundle of 2 reserve calls, 5 missed calls and 2 SMS can be purchased at Rs.2.25+Tax, once subscribed recurring weekly charges of Rs.2.25+Tax will be deducted.
A-Yes you can use this service once. It allows 1 reserve call, 2 default SMS and 2 missed calls to first time users only
You can use this service at any point in time. It will work even if your balance is more than zero.
The validity of the bundle is 30 days.
Yes you can buy another bundle provided you have Rs.2.25+Tax in your account, for an upfront payment.
The called party will see your original number on their CLI when they receive a missed call
No, you need to pay weekly subscription charges. No charges apply on using the *600# code for generating missed calls or sending SMS.
Our system will immediately cut the call when the second party receives it.
You can send the text message from SMS templates as well as type your own message. However, the message needs to be within the limit of 50 characters.
You can dial *600# and check the account summary from the service menu. It will provide you information about the remaining number of reserve calls, missed calls and text messages.
Only prepaid customers can use this service.
No, these are allowed for local numbers only.